111bad Privacy Policy

1. Introduction and Purpose of This Policy

111bad is a trusted online casino and betting platform in Bangladesh. We take our users' privacy very seriously and are committed to ensuring the protection of their personal information.

This privacy policy ("Policy") describes how 111bad collects your personal information, the purposes for which that information is used, with whom it may be shared, and how you can maintain control over your information. By using the 111bad.cam website or registering for our services, you are considered to have agreed to the terms of this privacy policy.

If our privacy policy changes, we will update this page and you will be notified appropriately of any significant changes. We therefore recommend that you review this policy regularly.

2. Information We Collect

111bad may collect various types of information, divided into two main categories: information you provide directly, and information collected automatically while you use our services.

2.1 Personal Information You Provide

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and contact details
• Username set at the time of account creation
• Payment information required for financial transactions (bKash, Nagad, Rocket, Upay, bank details)
• Documents submitted for identity verification
• Information and messages provided when contacting us

2.2 Automatically Collected Information

Certain information is collected automatically while you use the 111bad platform:

• IP address and device identification information
• Browser type, version, and operating system
• Date, time, and duration of visits to our site
• Pages you viewed and actions you performed
• Referral URL (the source from which you arrived at our site)
• Data collected through cookies and similar tracking technologies

3. Purposes for Using Your Information

111bad uses your information only for specific and legitimate purposes. We may use your personal information for the following reasons:

3.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Maintaining gaming activity and betting history
• Providing bonuses, promotions, and rewards
• Managing the VIP program and processing cashback

3.2 Security and Compliance

• Detecting and preventing fraudulent activity
• Conducting anti-money laundering (AML) verification processes
• Age verification — accounts provided to users aged 21 and above only
• Enforcing and monitoring responsible gaming guidelines
• Meeting applicable legal obligations

3.3 Customer Service and Communication

• Providing 24/7 customer support in Bengali and resolving issues
• Sending important notifications related to your account
• Providing technical assistance and managing support
• Processing your feedback and complaints

3.4 Improvement and Personalization

• Improving platform performance and user experience
• Recommending games and offers according to your preferences
• Conducting statistical analysis and research
• Improving website content and service quality

4. Information Sharing and Disclosure

111bad never sells your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third parties who assist with payment processing, identity verification, technical support, and other services. These partners operate under our guidance and within strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose your information in response to court orders, regulatory directives, or applicable legal requirements. In such cases we will disclose only the information that is necessary.

4.3 Fraud Prevention

Necessary information may be shared in cooperation with law enforcement agencies investigating fraud, money laundering, or other illegal activity.

4.4 Business Transfers

Your information may be transferred in the event of a merger, acquisition, or asset sale. In such circumstances we will notify you in advance and your information will remain protected under this privacy policy.

5. Cookies and Tracking Technologies

The 111bad website uses cookies and similar technologies to enhance your browsing experience and to operate its services effectively.

5.1 Types of Cookies

• Essential cookies: Essential for the basic functionality of the website; these cannot be disabled.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Used to monitor and improve the use of our site.
• Session cookies: Store information about your login status and session.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

6. Data Security Measures

111bad applies industry-standard security measures to protect your personal information:

• SSL encryption — all data transfers are conducted through secure protocols
• Use of strong password hashing and encryption technology
• Regular security audits and vulnerability testing
• Limited access policy — only authorized staff have access to information
• Firewall and intrusion detection systems are active
• Regular security training and staff awareness programs

We make every effort to protect your data, however it is not possible to guarantee one hundred percent security for data transmitted over the internet. If you notice any suspicious activity, please notify our support team immediately.

7. Data Retention Period

111bad retains your personal information only for as long as necessary. The retention period depends on the following:

• All transaction and account information is retained while the account is active
• After an account is closed, certain information may be kept for a defined period to meet legal obligations
• Financial transaction records are retained in accordance with regulatory requirements
• Information collected for a specific purpose is deleted once that purpose has been fulfilled

After the applicable legal retention period has expired, we delete or anonymize your information using secure methods.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you, why we hold it, and how we use it. Contact our support team to request this information.

8.2 Right to Rectification

You have the right to correct any inaccuracies in your personal information. Make changes yourself in your account settings or contact us.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required by law to retain certain information.

8.4 Right to Restrict Processing

In certain cases you have the right to request that the processing of your information be restricted.

8.5 Right to Object

You have the right to object to certain types of processing of your information, particularly in relation to marketing communications.

To exercise any of the above rights, contact our support team via 24/7 live chat or by email at [email protected].

9. Protection of Minors' Information

111bad strictly does not provide services to persons under 21 years of age. We do not knowingly collect or process personal information from minors.

Age is verified at registration and additional verification documents may be requested in cases of doubt. If any minor's information is found in our systems it will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on our platform, please contact us.

10. Third-Party Links and Services

Use of the 111bad website or platform may involve third-party payment gateways such as bKash, Nagad, Rocket, and Upay. These third-party services have their own privacy policies and 111bad is not responsible for those policies.

During payment processing, your financial information may be shared with the relevant payment service provider, but only for the purpose of completing the transaction and in accordance with their own security standards.

Game providers (including Pragmatic Play, Spribe, Ezugi, PG Soft, JILI, and others) may receive certain technical information in the course of delivering their services. This is for the purpose of ensuring fair play and improving the gaming experience.

11. Policy Changes and Updates

111bad may change or update this privacy policy from time to time. Reasons for changes may include:

• New legal requirements or regulatory changes
• Changes to the scope or nature of our services
• Technological developments and new data processing methods
• Initiatives to further strengthen user privacy protection

For significant changes, we will send a notification to your registered email address and the "Last updated" date at the top of this page will be changed. Continued use of the service after any changes will be considered as your agreement to the updated policy.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Get immediate assistance through 24/7 Bengali live chat support
• Email: [email protected] — all emails are answered in a timely manner

After receiving your privacy-related request, we will process it within a reasonable time and inform you. 111bad always respects your privacy rights and takes your concerns seriously.